{{ __('All tickets, response stats, and quick links for this customer workspace.') }}

Workspace settings {{ __('All customers') }}

{{ $stats['avg_first_resp'] ?: '—' }}m

{{ $stats['avg_resolution'] ?: '—' }}m

@forelse ($tickets as $t) @php $prCls = ['urgent'=>'bg-accent-coral/15 text-accent-coral border-accent-coral/30','high'=>'bg-accent-amber/15 text-accent-amber border-accent-amber/30','normal'=>'bg-paper-100 text-ink-700 border-paper-200','low'=>'bg-paper-50 text-ink-500 border-paper-200'][$t->priority] ?? ''; $stCls = ['open'=>'bg-accent-amber/15 text-accent-amber','in_progress'=>'bg-wa-bubble text-wa-deep','pending'=>'bg-accent-coral/10 text-accent-coral','resolved'=>'bg-wa-mint text-wa-deep','closed'=>'bg-paper-100 text-ink-600'][$t->status] ?? ''; $resolveMin = ($t->resolved_at && $t->created_at) ? \Carbon\Carbon::parse($t->created_at)->diffInMinutes(\Carbon\Carbon::parse($t->resolved_at)) : null; @endphp @empty @endforelse

{{ __('When') }}	{{ __('Subject') }}	{{ __('Status') }}	{{ __('Priority') }}	{{ __('Assigned') }}	{{ __('Resolved in') }}
{{ optional($t->created_at)->format('M j Y') }} {{ optional($t->created_at)->format('H:i') }}	{{ $t->subject ?: '(no subject)' }} #{{ $t->ticket_number }} · {{ ($users[$t->user_id] ?? null)?->name ?? $t->name }}	{{ str_replace('_',' ', $t->status) }}	{{ $t->priority }}	{{ ($users[$t->assigned_agent_id] ?? null)?->name ?? '—' }}	{{ $resolveMin !== null ? $resolveMin . 'm' : '—' }}	Open →
{{ __("This workspace hasn't raised any tickets.") }}

{{ $workspace->name }}

{{ __('Ticket history') }}