Change Log

This page documents every release of WaDesk — new features, improvements, security patches, and bug fixes. Always review this page before updating so you know what has changed and whether a release introduces anything that needs attention. New entries are added to the top, so the most recent version is always first.

Before you update: Read the Update Process guide and take a full backup of your database and files. Updates ship with pre-built assets, so a standard update is upload → migrate → clear cache → restart the Node bridge.

Version 1.0.0 (June 06, 2026) — Initial Release

The first public release of WaDesk, a self-hosted, multi-tenant WhatsApp business platform built with Laravel 12, Tailwind CSS, Alpine.js, and a bundled Node.js bridge. WaDesk ships as a complete SaaS product — team inbox, bulk campaigns, automation, an AI suite, and a full admin panel with plans and billing.

WhatsApp Engines

  • Unofficial API: Connect any WhatsApp number by scanning a QR code, powered by the bundled Node.js bridge. No Meta approval required.
  • WhatsApp Cloud API (Meta): Official Graph API v23 integration with template management and WhatsApp Forms (Meta Flows).
  • Twilio WhatsApp: Send through a Twilio WhatsApp sender using Content Templates (ContentSid).
  • Engine-agnostic core — the inbox, campaigns, flows, and templates all adapt to whichever engine a workspace is connected to.

Team Inbox & Messaging

  • Shared Team Inbox with conversation assignment, internal notes, labels, and SLA tracking.
  • Team Chat for internal agent-to-agent messaging.
  • Bulk campaigns and broadcasts with audience targeting, pacing/throttle controls, and per-recipient delivery status.
  • Scheduled sends and a full message history with delivery and read receipts.
  • Auto-reply rules for instant responses to inbound messages.

Templates & Automation

  • WhatsApp template management with linting to reduce rejection and ban risk.
  • Visual flow builder for drip and trigger automations.
  • WhatsApp Forms (native Meta Flows on the Cloud API engine).
  • Chatbot widget for embedding a Click-to-WhatsApp entry point on any website.
  • WhatsApp Links (wa.me-style short links) with click tracking and redirects.

AI Suite

  • AI chatbots trained on your own content, with pluggable provider keys (OpenAI, Anthropic Claude, Google Gemini).
  • AI Call Assistant — an AI voice assistant that answers phone calls, with full call logs.
  • Per-workspace AI training sources and configuration.

Marketing, Contacts & Growth

  • Contacts management with custom attributes and segmentation.
  • Click-to-WhatsApp ads via Meta (Meta Ads integration).
  • Analytics dashboards powered by ApexCharts.
  • Appointment booking with Google Calendar / Meet links.

Integrations

  • Shopify and WooCommerce store connections for order updates and cart recovery.
  • HubSpot CRM sync.
  • Google Sheets add-on and outbound webhooks.
  • WhatsApp product catalog and storefront support.

Admin Panel & SaaS

  • Full multi-tenant admin panel with isolated workspaces and role-based team access.
  • Subscription plans with granular per-plan feature gating, free trials, coupons, and wallet credits.
  • 30 payment gateways with multi-currency support and live exchange rates.
  • White-label branding (logo, colors, app name, message footers) per platform and per workspace.
  • Admin support inbox with SLA policies, announcements, guidebook, order and billing history, and financial reporting.
  • Impersonation, user management, language management, and translation providers.

Security

  • Two-factor authentication (2FA) and role-based permissions.
  • Audit log of every sensitive admin action.
  • IP / location controls and rate limiting.

Installation & Infrastructure

  • Web installer wizard — upload files, create a database, visit your domain; migrations, default data, and the admin account are handled automatically.
  • Bundled Node.js bridge for QR pairing, sending, and inbound webhooks.
  • Database queue driver by default (configurable to Redis).
  • Multi-language support and a clean, responsive UI built with Tailwind CSS and Alpine.js (compiled with Vite).
WaDesk Documentation